American Jewelry Company

3406 Teaster Ln suite a, Pigeon Forge, TN 37863, USA

About American Jewelry Company

4.7 / 5

from reviews

    Alexis Losh
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    June 24, 2022

    This place is awesome! I lost a stone to my wedding band and I’m getting married tomorrow! Not only did they fix it but I had it back the same day!!! Amazing people and amazing work! Looks brand new

    Dylan Hall
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    June 29, 2022

    Fantastic customer service! My fiancé and I came to the store because the prong on her ring mount had broken off. We came to the store had a free cleaning and appraisal, the store owner even showed how to use the magnifying glass to look at the diamond! While having that done I stopped and looked at their chains which are at unbelievable prices! They were super kind and helpful the entire time I wish more stores were like this nowadays, you won’t find another place like it.

    Jennifer Rolen
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    August 06, 2022

    These folks are awesome! My husband has a silver cross pendant that is very important to him for sentimental reasons. The ring that attaches the pendant to the chain had worn through from years of love an needed repair. I originally took it to Zales in Tanger because we had done business with them before (gold jewelry though) and figured they would do nice work. So I dropped it off and they said it would cost around 100$ to fix it and clean it up really nice. I thought the price was steep but I was willing to pay it because the pendant means so much to my husband. After about an hour they called me back and said that they couldn't work on it because it was stainless steel (which it's not) and they suggested American Jewelry. I am so happy they did. I had driven by the place many times and never thought to go in. The staff was all very friendly and courteous. They tested the peice before I left and confirmed that it was sterling silver (don't know how they got steel at Zales) and said it would take 35$ and a few business days to fix it. The repair looks very nice and they polished it up for us. American Jewelry will be our first stop for our next jewelry purchase or repair. I highly recommend these folks!

    Jennifer Smelcer
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    June 04, 2022

    Been to three different jewelry shops and couldn’t find me a wedding band… walked right in today and found the perfect band to match my ring! Amazing customer service and business. Go check them out!! (They even cleaned my engagement ring)

    kelsey oliva
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    November 27, 2020

    If you want amazing customer service, extremely reasonable pricing, and clean work this is the jeweler you need to go to! My engagement ring has an opal and it fell off the setting. He warned me that opals don’t do well with heat but he was going to do his best and he definitely kept his word. My ring is now more beautiful than it was before thanks the amazing border he picked out to keep it in place and I couldn’t be more happy with the finished result! And they are very reasonably priced! I have already recommended them to several friends and I will continue to use him as my jeweler from now on.

    American Jewelry Company

    Our Address

    3406 Teaster Ln suite a, Pigeon Forge, TN 37863, USA

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