Coleman Factory Outlet

2717 Teaster Ln, Pigeon Forge, TN 37863, USA

About Coleman Factory Outlet

4.1 / 5

from reviews

    Rachel Chappell
    November 08, 2020

    Very rude staff here. They had a sign on the door that announced discounts for military, first responders, trail life and scouts. It didn't say anything about nurses. My daughter saw two things that she liked so I took her into another store so my husband could purchase the items for Christmas. As he was checking out, the cashier asked him about a nurses discount but of course, my husband didn't have my license and ID. So I called back and asked about the discount and was told to come back in with the merchandise and receipt. I went back in the store about 10 minutes after my husband had checked out. Josh applied the discount while slamming our items around and not speaking or making eye contact. Then as I was walking out I hear him asking the customers behind me to be sure of their answer (when asking them about discounts). If nurses had been on the sign, I would have stayed behind and checked out myself the first time. To top it off, I see the reason he put on my receipt for the refund..."didn't tell us she was a nurse". Well, not exactly Josh. Just skip this place and go to the much larger Coleman store down the road. They're nicer there.

    shane prat
    July 01, 2021

    Great selection of Coleman outdoor products. Very knowledgeable and friendly folks. The lantern and stoves parts selection could have been a bit better but was way better than Bass Pro or Sportsman's Warehouse. A must visit store for camping enthusiasts.

    September 23, 2020

    Our first time visiting this store, clean and organized. Only thing that would of made it better was if there was a good sale going on or clearance section😉 but decently fair prices! Constumer service lady Donna was very polite and helpful, thanks!

    Paula Castleman
    August 07, 2017

    Absolutely no customer service. There was only one other customer in the store. However, none of the 3 employees that we saw bothered to speak to us the entire 30 minutes we were in the store. I need a new sleeping bag and had questions. I still need a new sleeping bag.

    Jody Thomas
    June 21, 2021

    Friendly and helpful staff. Great pricing and good selection, we found the tent we have been looking for for $100 cheaper than we had found it online.

    Coleman Factory Outlet

    Our Address

    2717 Teaster Ln, Pigeon Forge, TN 37863, USA

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