Cool Sports ice rink delivers an impressive experience overall. While, like any competitive sports complex, there may be sporadic complaints about certain aspects, I have personally found it to be a highly enjoyable and well-managed facility. One of the standout features of Cool Sports is the incredible camaraderie and sense of community among players across various skill levels. The majority of participants are not only skilled but also genuinely friendly and welcoming. It creates a warm and inclusive atmosphere that greatly enhances the overall experience. In terms of facility management, Cool Sports sets a high standard. The staff members are attentive, responsive, and consistently go above and beyond to ensure that everything runs smoothly. From organizing games to maintaining the ice surface, they exhibit a level of professionalism that is commendable. Furthermore, the referring in the adult league is generally fair and unbiased. While occasional disputes may arise, the referees demonstrate good judgment and strive to make the right calls. Their presence adds to the overall competitiveness and integrity of the games. Cool Sports ice rink provides a remarkable experience for sports enthusiasts. The exceptional sense of community, coupled with efficient facility management, creates an environment that fosters growth, enjoyment, and lasting connections. I have found myself more than satisfied with my experiences at Cool Sports and would highly recommend it to anyone looking for a high-quality ice sports facility.
Absolutely love this place and ALL the employees and junior helpers. I can’t even put into words how happy I am to bring my children here. Megan at the front desk is amazing! Coach Kathy and Coach Konstantin are superb! They are like family now. Coach Maddie is so sweet! Love them all, truly! Thank you for providing such an outstanding atmosphere for fun and learning. We will be here for forever, truly.
This place is filled with rude coaches who act like they're the best and only ice rink in the world. You rarely see anyone smile here. Out of around 15 coaches, only 2 are nice and helpful. It's like a lottery here to have the 2 nice coaches. And the way they train players is very emotional and verbal abuse. Disappointing, to be honest.
Had the misfortune of enrolling my kids here. It's like they've gathered the grumpiest people on earth to coach. Kids are treated like they're bothersome pest. Seriously, they need a lesson in kindness and proper coaching techniques.
If you enjoy skating, basketball, or indoor soccer this is your Knoxville hangout. They have a professional size ice rink, indoor soccer field, a new indoor basketball court, concessions, pro shop, and a bar. For the ice rink they offer everything from learn to skate to upper level figure skating and hockey. If you are looking for a new sport for your children I would very much recommend their youth hockey. My oldest not only learned to play but learned how to teach the younger players. I enjoy the adult league in the evenings. And have played there for years after learning in there development league.
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