French Broad Outpost Dude Ranch

461 Old River Rd, Del Rio, TN 37727, USA

About French Broad Outpost Dude Ranch

4.3 / 5

from reviews

    Our Dude Ranch vacation includes various exciting activities that doesn’t involve phones or any electronics. It is a complete family vacation where you will be learning horseback riding, grooming and saddling, and driving the cattle. Located in the beautiful Smoky Mountains, our Dude Ranch offers great views, something that you will see every day of your stay. From fishing to pioneer games to square dancing, you will have complete fun filled vacation here. Our ranch is surrounded by nature and is completely authentic – nothing is artificial.

    Nicholas Fillers
    -
    March 20, 2022

    The staff and accommodations were first rate! The rooms were spacious and comfortable. Shawn and his staff, although busy with the ranches needs, were extremely helpful in taking care of us as guests. Jo Ann kept herself busy in the kitchen and kept us well fed with amazing food for the duration of our stay. I cannot wait to return to this hidden gem of a vacation spot!

    Emma Wegmiller
    -
    March 23, 2022

    DO NOT BOOK A TRIP HERE! HEED THE BAD REVIEWS! If you are looking for a fun, Old West-themed adventure, look elsewhere and save yourself the headache and heartache. French Broad Outpost Ranch is not a safe place for a non-experienced horse rider to be introduced to riding. This is also not a place for experienced equestrians to come and push their riding ability or expand their horizons. I booked my trip for March 2022 as someone with many years of riding and farm experience but who wanted to get out and enjoy some new trails and take in the scenery. I had read several reviews and had foolishly dismissed the “Poor” and “Terrible” ones as guests who had probably blown their bad experiences out of proportion and booked my trip anyways. I WAS WRONG. DON’T MAKE MY MISTAKE! This ranch is a case study of poor leadership, mismanagement, and what happens when money comes first and people come second. I cannot say enough positive things about the wranglers, chef, and hostess/housekeeper. Hannah, Trey, Zarod, Ken, and Julie went above and beyond to make sure we all had fun, stayed safe, and ate well during our stay. They took care of us like family, and by the end of the trip, I felt like we had grown and gotten very close as a group. Unfortunately, the flipside to all of the good that came from spending time with them was the reality we witnessed regarding their awful treatment by the establishment owners. Shawn and Jo Ann made this trip a nightmare. They went out of their way to be cruel, dismissive, disrespectful, and verbally/emotionally abusive towards their staff members. They screamed at, cut down, cornered, and humiliated their hardworking employees, all while we, their customers, were either in the room or close enough to hear it with our own ears. If you have never ridden before, stay away from this place. You will be putting yourself and your loved ones at risk. They do not have helmets available, even for children, even though you ride down steep and rocky terrain from day one. The owner bragged about the ranch’s safety record, stating that they’ve only had to call the ambulance four times over the last 30 years. It makes one wonder how many of those were perhaps preventable head injuries. Saddles and bridles are in poor condition. Over the course of four days, I experienced a rollercoaster of a vacation. It consisted of some wonderful moments shared with my fellow guests and wranglers and some deeply disappointing low moments where I felt belittled or witnessed my newfound friends being treated poorly. Overall, the ranch shows signs of neglect and mismanagement. There’s an uncontrolled pigeon infestation in the barns, fences are falling apart, wranglers are overworked, and their time is poorly managed by upper management, making it impossible for them to keep up with the never-ending list of things that need doing. The whole place is woefully understaffed, and I can see why. No one should have to endure the kind of working conditions that appear to be the standard as decided by Shawn and Jo Ann’s behavior. I will never book another trip here and will do everything in my power to make sure no one I know will either.

    Bill Lindsay
    -
    May 06, 2022

    What Can I say. It Was GREAT from the time we turned in to property until we left. Everything was GREAT----Food, People, accomadations, horses and the rides and of course Shawn's Dad, Bob, USAF. Everyone made my wife and I feel like we had been there a long time. Great 50th Anniversary time. Everyone was so accomadating to our needs. One day I wanted to fish and my wife ride so we did. But then I decided I wanted to ride and they said, "We can do it". I wanted to take Toga home but forgot to ask, but i do not have a place in Charlotte. Thanks again Everyone this way I won't miss a name.

    Jodi Weathers
    -
    May 17, 2021

    Extremely clean and had the most comfortable bed!!! Our hosts and owners Shawn and Joann were wonderful. Chief Holly was amazing, three delicious meals everyday, homemade deserts, biscuits and all kinds of delicious food. Wranglers: Hanna head wrangler was both experienced and knowledgeable of riders needs. Loved her staff: Jarred, Tristen aka Jimmy and Monica. A wholesome family friendly place where dreams come true Can’t wait to go back❣️❣️❣️ Bert and Jodi

    Misty Chapman
    -
    March 25, 2022

    I had scheduled a family trip and then the Covid pandemic caused restrictions on travel in my state. French Broad Outpost said I could have a credit to use later and I have attempted to reschedule twice and both times they are "booked up". Now the ranch is putting further restrictions on scheduling a trip (length of stay, number of people, and raising rates) in a letter the ranch stated they sent in December 2021, which i never received. My older son was deployed and I do not have a fourth person to go (I had originally scheduled a trip for 4) and they will not allow me to change the number of people or timeframe. They are also not willing to refund my deposit of $1525.00. This is the WORST CUSTOMER SERVICE EVER! I will continue to spread the word everywhere about the lack of service and hospitality they claim to give. I want to warn everyone about giving French Broad Outpost a deposit... Very questionable business practices.

    French Broad Outpost Dude Ranch

    Our Address

    461 Old River Rd, Del Rio, TN 37727, USA

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