My husband and I came for the first time to have dinner for our first wedding anniversary, and we truly had a wonderful dining experience. Our server, Autumn, was incredible! She was extremely knowledgeable about the menu and offered excellent recommendations! We decided to have the Big Night Out to try a little bit of everything! She even gave us the sweetest card to remember the occasion. We will most definitely be coming back to see Autumn and eat yummy food!
Perfect for date night. The atmosphere is romantic, soft lighting and quiet music. The food was excellent. For drinks I had the strawberry seduction and the billionaires coffee, both were delicious. Our server Shawn was very helpful and attentive. Highly recommend.
My Husband surprised me with a reservation here for my birthday, we had McCoy as our waiter and he was great!! We had the Romance package, all 3 courses was great! They had a Mother’s Day special course and it was Phenomenal, from the cheese to the delicious salad, from the Caribbean cooking style broth, to the white chocolate raspberry for desert was amazing!! We left super happy and full! It was amazing and we enjoyed our special dinner together !! Thank you McCoy for taking care of us this evening!!
I really hate to write a bad review but this was a poor experience. I called several weeks ahead for reservations. It was my husband’s and mine Birthday dinner. We invited another couple to come with us. One person has a gluten allergy. I called prior to going about two separate cook top due to this. They even asked out food allergies prior to taking us to our table. When we were taken to our table it only had one cook top. I explained about the gluten allergy. They then changed us to a table with 2 cook tops. They made a comment about it wasn’t on the reservation. I told them I did call and asked about the cook tops. So it was for Thursdate…our table was to have rose petals and candles on the table. Well the original table did. They did being some petals and the tea light candle to the new table. Well it must have taken a good 30-45 minutes after our order was taken for our first course to arrive. It took so long that the water from one of the pots ran dry prior to the cheeses arrival. My husband had to add water to the pot. We ordered our salads to go and never received them at all. Then the next course was the meat course took probably another 30-45 minutes to arrive. When the food was delivered it had gluten on the other couples plate. So then they had to wait again for the meats without the gluten items. Mind you that when ordering they ordered the gluten free items. The person that has the gluten allergy had to wait every time after food was delivered for her gluten free items. I’m not sure why they couldn’t bring it at the same time. Seems like it’s not fair for that person to have to wait after everyone else has their food. Granted the waitress was new and very nice but it seems to me that someone should have assisted her if she was overwhelmed. Then the dessert came and one chocolate as to be flambéd and the waitress stated that someone took her lighter and we had to wait for her to find a lighter to light it. And again our friend had to wait for the gluten free plate to arrive. Plus we asked 3 times for utensils for the dessert. Finally we got them. We had a coupon for chocolate covered strawberries for our birthday. We wanted them to come out with dessert so we could share them…they arrived with our check after the fact. We asked at least 3 times for the strawberries to come out with the dessert. We had two coupons for our birthdays and the waitress only gave us one at first. We had to ask for the second set. We spent a total for 2 1/2 hours for our meals. They have never been this slow and discombobulated. We really have enjoyed eating here prior to this experience. It really put a damper on our birthdays. We had other plans but had to cancel because it took so long. Thank you, Tammy Elliott Hapner Update: we recently returned to the Melting Pot and had the best experience. The food and service were outstanding. David was our server as well as the bartender. He was extremely attentive and well as entertaining. The food was great and brought to us in a timely manner. We will definitely be back soon!!!
Reagan was an absolutely perfect server. A fantastic birthday experience to bring my brother out for. I'd leave ten stars if I could! The cheese is flavorful and the dipping options are fresh and tasty. The salads are tasty and bright, adding a nice pop after the heaviness of the cheese. The entrees are varied and wonderful with many possible cooking styles to suit any taste. The dessert course is decadent and satisfying, leaving me feeling content and ready to relax after the meal. Definitely add the charcuterie to your cheese course (alpine cheese blend) and the three extra sweets with the dessert (original all the way).
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