Serenity Falls Cabin Rentals

4555 Redwood Rd, Cosby, TN 37722, USA

About Serenity Falls Cabin Rentals

3.9 / 5

from reviews

    Sarah Gavan
    August 03, 2021

    We stayed here 5 years ago when ken and his wife first bought the place, we were married by the falls and honeymoon in the main cabin and our wedding party had the last cabin. We absolutely loved this place and it had always held a very special place in our hearts. We planned every year after to bring our blended family of 7 back for Christmas and as my husband travels for work it too 5 years for us to get back. We arrived on Christmas Eve during a beautiful perfect snow, woke up Christmas morning and enjoyed watching the snow on the falls while we waited for our 3 oldest kids to arrive. The power went out about 10am Ken assured us he had talked with the power company and it would be back on in an hour. Two hours later we noticed he and his family were leaving, he told use they were going to see family for lunch and would be back. He never came back. We had to rush to find a hotel that night, drove back to the cabin daily as he refused to return our calls. We stopped at the neighbors as we met them the fist time we were there, they told us Ken left Christmas day telling him he and his family had gotten lodgings in town as they knew the power wasn't coming back on anytime soon. We called him from a different number and he picked up. Told us he would refund us as we were paid for a week, the next day. We have still not been refunded. He refuses to answer our calls. Do not book through him. My heart is broken as this place will always be very special to me and my husband. I cried every day of this trip as he ruined this place for us, we will never be able to go back while Ken is the owner.

    Bob Whocares
    January 08, 2021

    If you book this cabin do not book or pay through the owner! Over two weeks and still have not been reimbursed! We stayed over Christmas and lost power (not his fault of course) but once he realized that the power was not coming back on did not tell us. We had to book a hotel every night after we went back and power was still not on. He did not call us at all the remaining time we were there to inform us so we had to drive back everyday because we were in hopes that the power would be restored as this is a beautiful location. Only told us once, when I called from a number he was not aware we had, did he would pay us back in a days time and did not. Now he will not answer the phone, nor return calls, texts, or emails! Horrible management which is disappointing as the place has great scenery.

    Jimmy Aurthur
    July 26, 2017

    My husband and I were married here. I loved the name specifically because my granddaughter's name is Serenity. However, the owner Sue was so sweet and very helpful with our special day as well as the day before making sure we had everything we needed. Will definitely stay here again. It's a lovely place to visit and to see let alone being married here. Absolutely beautiful!

    Harley Dorsey
    November 14, 2020

    The play was disgusting. mold hotdogs in the microwave, unclean showers, full trash cans, spider webs everywhere. And no privacy at all, so many open windows. and to make things even better the owner Ken is a huge creep who kept going into our cabin when we would leave and snoop through our stuff. would not recommend at all. so many better places, like your car for example.

    Tina Walters
    October 08, 2018

    My family wanted to spend a weekend away in the mountains. We weren't able to camp but wanted to find a cabin that was in a beautiful environment that would allow us to gather around a fire in the evenings and roast smores. We stayed at the General Store cabin. My first feeling after making reservations was that they had horrible communication with guests. I reached out several times to ask questions and got no reply. The cabin was nothing fancy. The lower level is an older building and has a unpleasant smell to it. The upper levels have been recently remodeled and look nice but need some finishing touches. The stairs up to the loft have no rails which was quite unnerving as we had a 2 year old with us. While the upper loft is beautiful it is unsafe to have younger children up there as the rail is made of birch branches that could easily break. The shower in the upper level did not work. We also were told they had internet but we never could get it to work. There is very little privacy even in the bedrooms. We had no curtains or blinds on the exterior doors of the bedrooms that exit to a shared deck with the bedroom next door. The bathroom doors did not lock either. We never were given a key to the cabin so we never felt comfortable leaving valuables in the house. At first we felt the owner was just friendly but as time went on we were very uncomfortable with his presence. He lives within a rocks throw from the cabin we stayed in. After a long day out hiking we were all looking forward to sitting around the bonfire. When we arrived the fire was started and the owner was sitting at it. He stayed a little longer than we were comfortable with. The next night his kids were out there hanging out so we didnt feel comfortable staying out then either. Very odd situation. Even though the falls are beautiful we would not stay again because we felt uneasy around the owner and had little to no privacy. I would definitely check out their Facebook page to for reviews.

    Serenity Falls Cabin Rentals

    Our Address

    4555 Redwood Rd, Cosby, TN 37722, USA

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