First time staying here. Will not be our last. Very very clean. The staff were wonderful! Loved all the work put into the Harvest Festival!! You have to see it to totally understand how awesome it is. The fire pits are amazing a sweet family even shared their s’mores with our grandson. The inside water park was a huge hit for our 4 year old. The smell of chlorine was a little overwhelming but at least we know it’s sanitized. Maybe a little more ventilation somehow. Already booking to come back in November for the ice skating. And…… the rooms were amazing so much more than a typical hotel. It’s condo full kitchen, laundry etc. I was a little disappointed that our view was literally the side of the building when there was so much neat things we could have enjoyed from our balcony but I take responsibility for that I should have requested a room with a view when a booked. The game room was also a huge hit and very inexpensive. Can’t wait to come back!!
The location is good. The room was adequate, kitchen was nice. Dishwasher wasn't secured so it would tip when the door opened. The carpeted floors felt like they needed a good cleaning, not just vacuumed. Beds r okay and it was nice to have the small closets. The A/C kept up in the heavy heat and humidity! The pool area was a lot smaller than the photos make it look. The inside pool was heavily chlorinated. The kids loved the butterfly area! The fire pits were nice as well!
So my review is base on my needs and my experience only. The rooms bed is to soft, pillows are tiny and very uncomfortable and blankets are very low quality......also for such a big room you get to "enjoy" one of the smallest TVs I seen. Overall if take that part aside, the room equipped with a full kitchen , washer and dryer and pretty specious. This is a very very kid friendly resort so if you plan on coming here just for a couple escape don't come here but if you coming with kids this is the place for you. Pretty close to many restaurants and activities. Overall 3/5
Very comfy rooms; have dishwasher, fridge & oven. Indoor and outdoor pool play areas.. Summertime is awesome; esp floating in the lazy river. Lots of daily activities for the young and older to enjoy. In the summer months enjoy outdoor movies, the butterfly garden or making s’mores around the fire. Stay at Christmas time and enjoy the beautiful light displays or try ice skating. We love staying during seasons. The staff is extremely friendly and helpful if needed. The Resort has become one of our favorite go to places for staying!
We were at a hotel the first night, and were not given what we asked for. (One of our kids had to sleep on the floor). We were moved over here, and it is much better. We also ran out of coffee and didn’t have dish soap. We were going to buy some at the front desk, and we were told that it was complimentary! Did not expect that. That being said, the front desk people were very helpful and courteous. Would stay here again in a heartbeat.
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